Refund & Returns Policy – Butt Systems

At Butt Systems, we value customer satisfaction and aim to provide high-quality laptops, accessories, and IT products. Our Refund & Returns Policy is designed to ensure a fair and transparent process for all customers.

We offer a 7-day refund and return policy on eligible products. If you are not satisfied with your purchase or if the product has a genuine defect, you may request a return or refund within 7 days of the purchase date.

To be eligible for a return, the product must be in its original condition, including all packaging, accessories, and invoice. Products showing signs of misuse, physical damage, or tampering will not be accepted for return or refund.

Once the returned item is received, our team will inspect it carefully. If approved, a refund or exchange will be processed according to the original payment method or agreed alternative.

Some items such as software issues caused by customer use or accidental damage may not be covered under this policy. Warranty terms may also apply separately depending on the product.

Butt Systems reserves the right to approve or reject any refund request after proper evaluation.